01A chatbot for your website
Visitors can ask about a service, describe equipment they need or enquire about an order without leaving your website. We configure the interface, welcome message, knowledge base and handover. The three projects shown here cover studio services, equipment rental and product selection.
02A Telegram bot for your business
We design the flow around your task: common questions, initial enquiry details or team notifications. A standalone Telegram bot and notifications from a website chatbot are different features. Before development, we agree which you need, who receives enquiries and when a person should take over.
03What development includes
We review customer questions, organise the knowledge base and define response rules. We configure the interface, required fields, data-processing consent and human handover, then test agreed scenarios, errors and limits. Catalogue, CRM, email and other integrations are scoped separately after checking access and technical feasibility.
04Build costs and ongoing AI usage
Development cost depends on the number of workflows, the source material and the integrations. Model usage, hosting and maintenance are listed separately where needed. We agree usage limits before launch. In our current implementations, simply opening the chat window does not send a model request.
05Answer boundaries and human handover
The bot must not invent availability, prices or delivery dates. We define which information it may use and which questions go to your team. Each project has separate settings, keys and recipients. Knowledge-base updates, support and behaviour during a model outage are agreed before handover.