White Studio

02 / CONVERSATION

AI chatbot development for websites and Telegram

We build website and Telegram chatbots that answer from your company’s information, clarify customer needs and hand enquiries to your team. Explore our White Studio, Sky-Space and NOVOCORP projects. Integrations and AI running costs are scoped around your requirements.

Chatbot interface from our portfolio
Chatbot interface from our portfolio
NOVOCORP · WHITE STUDIO · SKY-SPACE

INTERFACE / REAL SCREENS

See how it works.

01

A chatbot for your website

Visitors can ask about a service, describe equipment they need or enquire about an order without leaving your website. We configure the interface, welcome message, knowledge base and handover. The three projects shown here cover studio services, equipment rental and product selection.

02

A Telegram bot for your business

We design the flow around your task: common questions, initial enquiry details or team notifications. A standalone Telegram bot and notifications from a website chatbot are different features. Before development, we agree which you need, who receives enquiries and when a person should take over.

03

What development includes

We review customer questions, organise the knowledge base and define response rules. We configure the interface, required fields, data-processing consent and human handover, then test agreed scenarios, errors and limits. Catalogue, CRM, email and other integrations are scoped separately after checking access and technical feasibility.

04

Build costs and ongoing AI usage

Development cost depends on the number of workflows, the source material and the integrations. Model usage, hosting and maintenance are listed separately where needed. We agree usage limits before launch. In our current implementations, simply opening the chat window does not send a model request.

05

Answer boundaries and human handover

The bot must not invent availability, prices or delivery dates. We define which information it may use and which questions go to your team. Each project has separate settings, keys and recipients. Knowledge-base updates, support and behaviour during a model outage are agreed before handover.

THE PROCESS

From your goal to a working result.

01

Understand

Your goal, audience, materials and constraints. We define what the business needs.

02

Design

We present a concept or prototype and agree the direction before implementation.

03

Build

We bring design, content and technology together, sharing progress along the way.

04

Launch

We check key user flows, devices and integrations, then hand over the project and guidance.

EXPLORE MORE

More for your project.

FAQ / WHITE STUDIO

Before we start.

Scope, costs and what to expect.

Can you add a chatbot to an existing website?

Yes, after checking your CMS, integration options and site access. A full website rebuild is usually unnecessary. We first check compatibility, desktop and mobile presentation, and how enquiries reach your team.

What do you need to prepare a quote?

Your website URL, examples of customer questions, product or service information and the integrations you need. An estimated enquiry volume and the team responsible for handling them also help. We use these to define scope, milestones and timing before quoting.

What information will the AI assistant use?

Agreed company materials and connected sources. We define response boundaries and escalation to a person, but AI can still make mistakes. Prices, availability and other important terms require current data and oversight by a responsible team member.

Will the bot replace a manager?

Its role is to handle initial questions and collect useful context. Unusual terms, complex product choices and final commitments remain with a person. We agree the handover channel and notification details with your team.

Discuss your project

LET’S CREATE / WHITE STUDIO

What shall we create together?

Tell us about your project. We will suggest an approach, milestones and scope.

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