03 / AUTOMATION
We automate enquiry handling, document processing and quote preparation. AI handles repeatable tasks within a defined workflow, while your team reviews important decisions. We start with one concrete process, not a promise to replace your whole business with a button.
When enquiries arrive through emails, spreadsheets and attachments, staff spend time assembling context. We design one workflow to collect the request, extract required fields, flag missing information and define the next step. Intake channels and notifications are agreed with your team; replacing an existing CRM is not the default.
A B2B workflow often starts with a specification: identify items, quantities and requirements, then match them to a catalogue. We define rules for names, units, missing data and ambiguous matches. Uncertain results should go to review, not become automatically confirmed orders.
After matching, the workflow assembles a draft quote in the agreed format, with items, terms and notes for your team. A responsible person checks prices, availability, delivery dates and the final content. Our portfolio includes Sky-Space’s selection and quote workflow, plus a separate enquiry and document application. Public demonstrations do not expose customer data.
We first document one process and test a prototype using anonymised examples. Then we scope connections to email, catalogues, CRM or business systems, together with access controls and an activity history. A pilot tests difficult cases before expansion. Integrations depend on available APIs, data formats and your company’s rules.
Cost depends on document quality, matching rules, integrations and review requirements. Development, hosting, AI usage and support are budgeted separately. Before the pilot, we record processing time and common errors, then compare equivalent tasks afterwards. We do not promise savings percentages or financial returns without measurements.
THE PROCESS
Your goal, audience, materials and constraints. We define what the business needs.
We present a concept or prototype and agree the direction before implementation.
We bring design, content and technology together, sharing progress along the way.
We check key user flows, devices and integrations, then hand over the project and guidance.
EXPLORE MORE
From enquiry to proposal. Smart equipment selection based on a task or specification.
Explore the detailsA dedicated workspace for B2B enquiries: collect documents, analyse specifications, match items and prepare proposals. More than a chat — a tracked workflow with history and human review.
Explore the detailsFAQ / WHITE STUDIO
Scope, costs and what to expect.
A chatbot mainly handles conversation. A workflow application tracks an enquiry’s state, connects documents, runs agreed steps and shows what has been reviewed. Conversation can be part of the system, but does not replace roles, statuses and outcome checks.
Not necessarily. We first assess whether the new workflow can fit your current tools. If no suitable API or data exchange is available, we discuss a limited prototype or a manual step. Replacing your system is not automatically part of the project.
One typical process, an example incoming request and the intended output. Use anonymised documents without passwords, customer details or trade secrets. We will discuss volume, difficult exceptions and who makes the final decision.
The workflow described here prepares a draft for a person to review. Automatic sending, if genuinely needed, must be scoped separately with approval rules, limits and agreed responsibilities. AI must not commit to unverified terms on its own.
LET’S CREATE / WHITE STUDIO
Tell us about your project. We will suggest an approach, milestones and scope.
info@white-studio.io
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